Awesome, you’ve successfully logged a ticket!  Let me start by genuinely saying thank you for putting your trust in me to help with your church’s technical issue.  Please know that I will be with you as soon as possible.

As a reminder, I am only available on weekends and after work hours on weekdays.  Often that means I’m available after 5PM, but as I’m sure you can understand, work often runs late depending on existing projects.

Again, please know I’ll be in touch as soon as I can and look forward to helping you with your issue.  God bless!